This is my 14 month old laptop that is missing no less than 6 buttons. Many, many more have been ripped off but they were easily re-attached. These 6 however could not be fixed and Ive been typing like this for months. Im missing both shift keys, "g", caps lock, "\", and backspace. SSSSOOOO, whenever you see a capital letter or a G, remember my broken little keyboard and how hard it is to type on!